Hourly Remote Support
Included with remote support
Get the support you need, exactly when you need it.
Sometimes, a problem needs a closer look, even if we aren't in the room. Our Remote IT Support allows our technicians to securely access your system from anywhere to diagnose software glitches, configure networks, set up new accounts, and sort out complex technical snags instantly—saving you time and hassle.
- Remote Support to your PC
- Charged by the hour
- Ticket requests via email
- Ticket requests via phone
Whats not included?
All the benefits below and more included in our Managed IT Plan
Upgrade to our Complete Plan to bypass the standard queue and enjoy front-of-the-line VIP ticketing whenever you need help.
Secure contract-backed, guaranteed response times with our fully managed plan to keep your team running without delay.
Unlock 24/7 background monitoring and automated security patching that stops tech issues before your team even notices.