How To Get Help
Submit a Support Ticket
Help when you need it the most
To submit a support ticket please email support@cloud9it.au one of our technicians will then assist you.
Office Hours
Business hours we are open
Monday - Friday = 8.30am - 5.30pm
Saturday = Closed
Sunday = Closed
Repsonse Times
Less time sitting around
Urgent = 30 Mins
High = 60 mins
Normal = 2 hours
Looking for a new IT partner?
Complete the form below and we will start the three step process
The Quick Chat
We’ll hop on a brief, 15-minute call to look at your current setup and see if we’re a good fit. (No tech jargon, promise.)
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The Health Check
If you want to move forward, we’ll run a quiet, zero-disruption health check on your systems to spot any vulnerabilities.
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The Game Plan
We present a clear, fixed-price plan to keep your business secure and running smoothly.
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Make the switch today
Complete the form below to lock in a free discovery call with Matt
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